Read After Booking

HOURS OF OPERATION

MONDAY - THURSDAY
11:00 AM - 7:00 PM EST
FRIDAY-SUNDAY
CLOSED

WE ARE CLOSED ALL WEEKENDS AND HOLIDAYS!

IMPORTANT INFORMATION PLEASE READ BEFORE BOOKING!

When booking your design service, please have a vision for your brand. The designer is NOT responsible for any designs not stated. I will not freestyle your brand!

PAYMENTS IN FULL ARE REQUIRED BEFORE SERVICES ARE STARTED!

BY PURCHASING ANY SERVICES YOU ARE AGREEING TO ALL THE POLICES AS STATED WITH GRAPHICSWITHJAZ!

HOW TO SEND REQUIRED INFORMATION (WHERE APPLICABLE) FOR YOUR SERVICES

YOU HAVE 48-72 HOURS TO COMPLETE THE QUESTIONAIRE AND EMAIL REQUIRED INFORMATION TO GRAPHICSWITHJAZZ@GMAIL.COM EVERYTHING REQUIRED FOR YOUR SERVICE!

  • PROFESSIONAL PHOTOS (NO SELFIES, BLURRY OR GRAINY PHOTOS)
  • LOGOS (PNG/TRANSPARENT)
  • INVENTORY (DESCRIPTIONS, NAMES, PRICES, SIZES, QUANITIES, COLORS, ETC)
  • BUSINESS CONTACT INFORMATION
  • COLOR SCHEME
  • STORE POLICIES (RETURNS, SHIPPING, REFUNDS, TERMS AND CONDITIONS, BUSINESS HOURS)
  • SOCIAL MEDIA LINKS
  • BOOKING LINKS
  • ANY OTHER INFORMATION DEEMED NECESSARY....

IF YOU NEED MORE TIME, PLEASE LET ME KNOW! FAILURE TO DO SO MAY RESULT IN DELAYED TURNAROUND TIME, AND/OR CANCELLATION OF SERVICE.

NOTE: FAILURE TO SEND REQUIRED INFORMATION WITHIN 5 BUSINESS DAYS, YOUR SERVICE WILL BE CANCELED AND THERE ARE NO REFUNDS!

TURNAROUND TIME

ALL PROJECTS MAY HAVE 2-4 BUSINESS WEEKS (WEEKENDS AND HOLIDAYS ARE NOT INCLUDED) TURNAROUND TIME, HOWEVER, YOUR PROJECT CAN BE COMPLETED BEFORE THIS TIME FRAME.

​AT THE MOMENT, WE ARE NOT OFFEREING SAME-DAY TURNAROUND. 

TURNAROUND TIME STARTS WHEN ALL INFORMATION REQUIRED HAVE BEEN RECEIVED, NOT AT THE TIME OF PURCHASE!

REVISIONS

ALL SERVICES HAVE 3 FREE REVISIONS. PLEASE INCLUDE EVERYTHING WHEN MAKING YOUR REVISIONS. 

​REVISIONS INCLUDES TEXT CHANGE, COLOR CHANGE, FONTS, PICTURES ETC

​AFTER THE 2 FREE REVISIONS, YOU WILL BE CHARGED AN ADDITIONAL $25 PER REVISION.

REFUNDS

THERE ARE NO REFUNDS FOR ANY SERVICES UNDER ANY CIRCUMSTANCES, UNLESS APPROVED BY THE DESIGNER!

COMMUNICATION

ALL COMMUNICATION WILL BE VIA EMAIL! EMAIL ONLY!